FirstTry Trust Center v4.4.2
Pack v4.4.2Rev 4.4.2OwnerFirstTry Security TeamLast Updated2026-02-26ReviewQuarterly (Q2 2026)Doc IDFT-TRUST-014

Claims Register - Truth Audit System


Overview

The Claims Register is a strict audit trail mapping every material security, privacy, and operational claim made in FirstTry documentation to:

  1. Proof Type: EVIDENCE (file in repo) or ATLASSIAN (Atlassian docs reference)
  2. Proof Pointer: Exact file path or URL where proof exists
  3. Validation Rule: How the claim is verified (deterministic, fail-closed)
  4. Owner: Team responsible for claim accuracy

All claims not in this register that use absolute language ("no", "guaranteed", "always", "never", "certified", etc.) will fail automated Truth Audit validation.


Claims Register Table

ClaimID ClaimText Scope ProofType ProofPointer ValidationRule Owner LastReviewed
C001 All API calls are read-only (0 POST/PUT/DELETE) Mutations EVIDENCE docs/trust/RESOLVER_INVENTORY.md Grep resolver_scan.txt for POST/PUT/DELETE; fail if any found Security 2026-02-26
C002 No external network egress (zero outbound HTTPS) Networking EVIDENCE docs/trust/SECURITY_OVERVIEW.md Enterprise audit: zero_egress_summary.txt must show 0 external URLs Security 2026-02-26
C003 Data deletion workflow SLA is 30 days (Forge platform dependent) Retention EVIDENCE docs/trust/UNINSTALL_DELETION.md Explicit statement: "30-day SLA applies to Atlassian Forge Storage; FirstTry has no independent hosting" Operations 2026-02-26
C004 Personal data is minimized but Jira may contain PII PII Handling EVIDENCE docs/trust/DATA_CLASSIFICATION_AND_PII.md Use exact language: "We minimize personal data; Jira may contain personal data; we avoid issue content storage; what is stored is schema-defined" Privacy 2026-02-26
C005 FirstTry has no independent subprocessors Subprocessors ATLASSIAN https://developer.atlassian.com/platform/forge/policies-and-limits/#forge-app-policies Use exact language: "FirstTry has no independent subprocessors; processing occurs on Atlassian Forge platform" Operations 2026-02-26
C006 All data persists in Atlassian Forge Storage (AES-256 at rest) Encryption ATLASSIAN https://developer.atlassian.com/platform/forge/storage/ Reference Forge Storage as platform-provided encryption; do not claim FirstTry owns encryption Operations 2026-02-26
C007 Threat Model covers 18 threat scenarios with STRIDE taxonomy Security Design EVIDENCE docs/trust/THREAT_MODEL.md File must contain STRIDE table with exact 4 columns: Threat | STRIDE | Mitigation | Residual Risk Security 2026-02-26
C008 Incident Response SLA: 4h-24h per severity tier (best-effort only) Operations EVIDENCE docs/operations/INCIDENT_RESPONSE_PLAN.md Exact table format and CRITICAL caveat: "best-effort and subject to Forge availability" Operations 2026-02-26
C009 NO uptime SLA guaranteed; only support response times Service Level EVIDENCE docs/operations/SLA.md Must include sections: "What We DONT Guarantee" (no uptime %) and "NO SLA CREDITS" rationale Operations 2026-02-26
C010 Scope enforcement via manifest.yml allowlist with CI/CD gate Scope Control EVIDENCE docs/operations/CI_CD_EVIDENCE.md Must document forge lint --strict and scope guard in CI pipeline Engineering 2026-02-26
C011 Build determinism enforced: identical inputs = identical outputs Build Integrity EVIDENCE docs/evidence/RETENTION_POLICY.md Document SHA256 baseline anchors and deterministic build process Engineering 2026-02-26
C012 Read-only verification: RESOLVER_INVENTORY.md shows 0 mutations API Safety EVIDENCE docs/trust/RESOLVER_INVENTORY.md File must list all API endpoints; grep shows GET-only, 0 POST/PUT/DELETE Security 2026-02-26
C013 Platform dependency: Forge handles tenant isolation, data residency, uptime Platform Dependency ATLASSIAN https://developer.atlassian.com/platform/forge/security/ Must explicitly state: "Tenant isolation, encryption, uptime SLA provided by Atlassian Forge" Operations 2026-02-26
C014 Customer responsibility: RBAC hygiene, export cadence, uninstall Shared Responsibility EVIDENCE docs/trust/CUSTOMER_RESPONSIBILITIES.md Document 12 responsibility areas; recommend monthly export cadence Operations 2026-02-26
C015 Control mapping to SOC2, ISO27k, CAIQ without certification claim Compliance EVIDENCE docs/procurement/CONTROL_MAPPING_MATRIX.md RED DISCLAIMER: "Mapped only; no certification claimed" on every page Compliance 2026-02-26
C016 We are not certified - not SOC2 compliant, not cloud fortified Compliance EVIDENCE docs/procurement/ENTERPRISE_SECURITY_PACK_INDEX.md Explicit text: "NOT certified, NOT SOC2 compliant, NOT cloud fortified" Compliance 2026-02-26
C017 Uninstall: Data retention governed by Forge storage (not automatically deleted) Retention EVIDENCE docs/trust/UNINSTALL_DELETION.md Explain that deletion is Forge-dependent, not automatic Operations 2026-02-26
C018 No PII claim is false - Jira and FirstTry may contain personal data PII EVIDENCE docs/trust/DATA_CLASSIFICATION_AND_PII.md State that no pii claim is inaccurate; we do store some personal data Privacy 2026-02-26

Banned Absolute Phrases

The following phrases are forbidden unless the exact claim is registered above:

  • "no pii" (use: "minimize PII; Jira may contain PII")
  • "automatically deleted" (use: "deletion workflow; 30-day SLA; Forge platform dependent")
  • "no subprocessors" (use: "no independent subprocessors; Atlassian Forge is the processor")
  • "guaranteed" (use: "best-effort", "SLA", "support response times")
  • "certified" (use: "control mapping", "claims register", "evidence documentation")
  • "compliant" (use: "aligned with", "control mapping")
  • "cloud fortified" (banned term; do not use)

Any banned phrase found in docs/**/*.md must correspond to a registered claim in this table, or Truth Audit will fail.


Truth Audit Procedure

  1. Parse: truth_claims_gate.mjs reads this table
  2. Validate EVIDENCE proofs: File must exist at ProofPointer and contain keyword validations
  3. Validate ATLASSIAN proofs: ProofPointer must be https://developer.atlassian.com/ URL
  4. Scan docs: Search all docs/**/*.md for banned phrases
  5. Cross-reference: Every banned phrase must map to a registered claim
  6. Fail-closed: Non-zero exit if any error; detailed error messages logged
  7. Deterministic: Same input always yields same output

Proof Inventory

EVIDENCE Proofs (Must Exist in Repo)

ProofPointer File Status Last Verified
docs/trust/SECURITY_OVERVIEW.md ✅ Present 2026-02-26
docs/trust/RESOLVER_INVENTORY.md ✅ Present 2026-02-26
docs/trust/THREAT_MODEL.md ✅ Present 2026-02-26
docs/trust/DATA_CLASSIFICATION_AND_PII.md ✅ Present 2026-02-26
docs/trust/UNINSTALL_DELETION.md ✅ Present 2026-02-26
docs/operations/INCIDENT_RESPONSE_PLAN.md ✅ Present 2026-02-26
docs/operations/SLA.md ✅ Present 2026-02-26
docs/operations/CI_CD_EVIDENCE.md ✅ Present 2026-02-26
docs/trust/CUSTOMER_RESPONSIBILITIES.md ✅ Present 2026-02-26
docs/procurement/CONTROL_MAPPING_MATRIX.md ✅ Present 2026-02-26
docs/evidence/RETENTION_POLICY.md ✅ Present 2026-02-26
docs/procurement/ENTERPRISE_SECURITY_PACK_INDEX.md ✅ Present 2026-02-26

ATLASSIAN Proofs (External References)

ProofPointer Status Last Checked
https://developer.atlassian.com/platform/forge/policies-and-limits/#forge-app-policies ✅ Valid 2026-02-26
https://developer.atlassian.com/platform/forge/storage/ ✅ Valid 2026-02-26
https://developer.atlassian.com/platform/forge/security/ ✅ Valid 2026-02-26

Claim Review Schedule

Review Quarter Owner Status
Q1 2026 Security Initial audit (this file)
Q2 2026 (due 2026-05-26) Security + Operations Scheduled
Q3 2026 Privacy + Compliance Scheduled
Q4 2026 Engineering Scheduled

Version History

Version Date Changes Reviewed By
1.0 2026-02-26 Initial Claims Register with 15 claims and banned phrases Security Team

Amendment Procedure

To add a new claim:

  1. Gather evidence (file path or Atlassian docs URL)
  2. Define ValidationRule (what determines if claim is true)
  3. Add row to Claims Register Table
  4. Run truth_claims_gate.mjs to validate
  5. Commit with message: "Truth Audit: add claim CXxx - [description]"

To modify existing claim:

  1. Update ClaimText, ProofPointer, or ValidationRule
  2. Re-run truth_claims_gate.mjs
  3. Update LastReviewed with today's date
  4. Commit with message: "Truth Audit: update claim CXxx - [reason]"